Shipping policy
📦 Shipping Policy — Whetsharp
Processing Time
Orders are typically processed and shipped within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays will be shipped on the next business day.
🇨🇦 Shipping within Canada
We ship all domestic orders from Canada.
Estimated delivery time: 2–5 business days depending on your location.
Shipping Method Order Weight / Value Rate
Standard Shipping Orders under 2 kg $14.90 CAD
Standard Shipping Orders 2 kg – 30 kg $21.90 CAD
Standard Shipping Orders $100 CAD and up Free
Express Shipping Orders 0 kg – 2 kg $21.90 CAD
> Free Standard Shipping applies automatically at checkout for Canadian orders over $100 CAD.
🇺🇸 Shipping to the United States
Estimated delivery time: 5–10 business days (may vary with customs).
Shipping Method Order Weight / Value Rate
Standard International Orders 0 kg – 0.5 kg $7.90 CAD
Standard International Orders 0.5 kg – 1.5 kg $19.90 CAD
Standard International Orders 1.5 kg – 30 kg $29.90 CAD
Standard International Orders $100 CAD and up Free
Express International Orders 0 kg – 1.5 kg $34.90 CAD
> Free Standard Shipping applies automatically at checkout for U.S. orders over $100 CAD.
🌎 Processing & Tracking
You’ll receive a shipping confirmation email with a tracking link once your order is dispatched.
Delivery times are estimates and may vary based on carrier delays or customs processing.
☑️ Customs, Duties & Taxes
U.S. customers are responsible for import duties on orders. As customs policies may vary, the applicable duties and import taxes are calculated at the time of checkout.
International customers outside Canada and the U.S. are responsible for any import duties or taxes applied by their country.
🚚 Lost or Delayed Packages
If your shipment hasn’t arrived within the estimated timeframe, please contact us at support@whetsharp.com.
We’ll assist with carrier tracking and help resolve any delivery issues.
🏷️ Returns & Exchanges
We accept returns in accordance with our Return Policy https://whetsharp.com/policies/refund-policy.
Shipping fees are non-refundable unless the return is due to a defect or shipping error.